Securing the Future: 5-Year Transformation for the UK Post Office

The Post Office, with its 11,500 branches across the United Kingdom, offers essential services to a wide range of customers, from individuals sending gifts, to businesses distributing goods through the mail system.

Maintaining a coherent corporate identity with a unified product infrastructure can be a challenge for a company of this size. Over the course of five years, Safetell was approached to help the Post Office with its transformation program by providing a breadth of time-delayed cash management equipment, ensuring that budgets and deadlines were strictly adhered to, even at scale.

Challenge

The Post Office found that their branch infrastructure was outdated. With the increasing number of robberies and burglaries, the Post Office wanted to ensure the safety of its customers and employees and bring its branches up to date with the latest technology and security features while maintaining a unified brand identity throughout.

Solution

With more than 30 years of experience in physical security solutions, Safetell knows forced time delays play a significant factor in reducing the risk to assets in any location. As such, they provided a bespoke solution that transformed thousands of Post Office branches. Time-delayed cash management equipment, including Cash Tills, BidiSafe, RollerCash and Roller Cash Trio, allowed for instant depositing and time-delayed cash withdrawal from a single position. This equipment not only improved the safety of customers and employees but also contributed to the Post Office’s greater renovation strategy.

Outcome

The long-term partnership between Safetell and the Post Office was a resounding success. Over the five years, Safetell delivered and installed its specified products to branches throughout the country, from small villages to large flagship Crown Post Offices. The company’s innovative and intelligent time-delayed equipment changed the power dynamic in a robbery scenario, moving the aggression away from a staff member to the mechanics of the machine, thus contributing to the safety of both customers and employees. At the same time, the equipment provided by Safetell helped the Post Office to maintain a coherent corporate identity with a unified product infrastructure, which contributed to its overall success. Contact Safetell if you require any security solutions for your premises!